CAGD warns of salary suspension for workers who fail to register on the new E-Payslip portal before the deadline
Ghana Card payroll update now mandatory as CAGD warns of salary suspension from 15 March 2026 for workers who fail E-Payslip portal verification.
The Controller and Accountant-General’s Department (CAGD) has issued an official directive titled “Update of Details of Ghana Card on the Government Payroll System.”
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The circular warns that government workers who fail to complete the Ghana Card payroll update and validation on the upgraded E-Payslip portal risk having their salaries suspended.
This measure forms part of a nationwide employee re-verification exercise aimed at improving payroll accuracy and security.
The notice, dated 11th February 2026 with reference number CAGD/PPD/0226/0063, was distributed to covered entities with immediate effect and requires urgent action from both employees and Human Resource departments.
Why the Ghana Card Payroll Update Is Mandatory
According to the directive, earlier letters issued in June 2024 and May 2025 had already requested employees of covered entities to update their Ghana Card details on the Government Payroll System. The new instruction reinforces the requirement and links it directly to salary processing and access to the E-Payslip portal.
The Ghana Card payroll update has become mandatory because the department detected serious data discrepancies after rolling out the upgraded E-Payslip portal.
Many employees were unable to access their monthly payslips due to mismatched National Identification Authority (NIA) numbers.
In several cases, the NIA numbers captured on the payroll system did not correspond with official NIA records.
E-Payslip Portal Upgrade and Data Discrepancies
The upgraded E-Payslip portal was introduced to deliver a more robust and efficient payroll system for government employees. Its purpose is to enable easy, secure access to monthly payslips. However, the success of the E-Payslip portal depends on accurate Ghana Card payroll update records.
Because of incorrect or missing NIA data, some staff records are currently flagged with “no NIA” details. This prevents proper identity validation and blocks payslip access.
To resolve this, the Ghana Card payroll update process must be completed across all affected records.
Actions Required from HR and Affected Staff
The directive instructs Human Resource Departments of covered entities to take immediate steps regarding the Ghana Card payroll update.
These steps include:
1. Correcting the NIA number of all affected staff on the payroll system
2. Submitting employee applications for correction or insertion of NIA numbers.
3. Attaching transfer posting letters where applicable.
4. Providing a clear printed copy of the Ghana Card to the department
Salary Suspension Deadline Date
One of the most critical parts of the circular is the enforcement date. It clearly states that employees without verified NIA details will have their salaries suspended effective 15th March 2026.
The Ghana Card payroll update is therefore not just an administrative exercise, it directly affects salary payment.
The suspension rule is described as a prerequisite for an upcoming nationwide employee re-verification exercise.
Completing the Ghana Card payroll update and E-Payslip portal verification is now a condition for continued payroll inclusion.
Benefits of Completing the Ghana Card Payroll Update
1..Completing the Ghana Card payroll update ensures uninterrupted salary processing.
2. Smooth E-Payslip portal access
3. Accurate employee identification.
4..It also strengthens payroll integrity, reduces fraud risk, and improves dispute resolution related to payslips and deductions. Staff who complete the Ghana Card payroll update early avoid last-minute payment disruptions.
FAQs
1. What is the Ghana Card payroll update?
It is the correction and verification of your NIA/Ghana Card number on the Government Payroll System and E-Payslip portal.
2. Who is affected by the Ghana Card payroll update directive?
All employees under covered government entities with missing or mismatched NIA details.
3. What is the deadline for compliance?
Salary suspension takes effect from 15th March 2026 for non-compliant staff.
4. Why can’t some workers access the E-Payslip portal?
Because their NIA numbers on the payroll system do not match official NIA records.
5. What documents are needed for correction?
A correction application, Ghana Card copy, and transfer posting letter where applicable.
Conclusion
The Ghana Card payroll update and E-Payslip portal verification are now compulsory.
Employees and HR units must act quickly to correct NIA records before 15th March 2026 to avoid salary suspension and ensure continuous payslip access.
Source: quarmsmedia.com